VALA Charter

Croatia

sailing yachts

motor boats

base

VALA Charter is a charter company founded in 1999. as a small, family-run business.

They started with a fleet of only several yachts, but in the past few years, they have grown into a respective and well-organized company.

VALA Charter guarantees their clients and partners a high quality of service. Having full control over the condition and maintenance of the boats, they can assure that their customers get boats that meet their high standards and expectations.

The incredible fleet is made up of newer and older types of boats, with prices available to various guest needs. Due to their long experience in yacht chartering and well-maintained boats, they have a lot of regular clients who use their boats because of the quality and professionalism of their service.

Improvement of the quality of the services results in the dedication to make clients' vacations relaxing as well as unforgettable.

VALA Charter services include:

Accommodation on board (with or without skipper or crew)
Daily charter
Fast intervention and assistance on the sea
Sailing courses
Team building programs
Complete service deals with the maintenance and repair of ships and yachts

We hope you'll recognize VALA Charter as a quality partner and we are looking forward for them (and you) to see you soon in their base!

Their charter base is situated in ACI Marina Pula, in the heart of the city and near the famous Roman Amphitheater built in the 1st century, and it represents a perfect starting point for cruising towards many attractive destinations in the North Adriatic area including National Park Brijuni or lovely Istrian towns like Rovinj, Poreč or Rabac…, or some of numerous Kvarner islands such as Cres, Krk, Unije, Lošinj, Ilovik, …

We are pleased to work with NauSYS for the support we receive and for the positive impact on the business results we achieve. NauSYS is always open to innovation and improvement in its system, and for all these reasons we decided to use NauSYS exclusively and would recommend it to all charter companies

Vesna Radola, Director

Let us discover a bit more….

How long have you been using NauSYS?

As a small family charter company, we joined NauSYS in 2011. So, we have been using NauSYS as our primary booking platform for more than 10 years, which itself says that we are extremely satisfied with both the service and the booking system. After using some other reservation systems, we decided to work exclusively with NauSYS primarily to avoid the synchronization problems we encountered between different platforms, and to make the entire reservation process safer and faster.

Why have you decided to become one of our Premium Fleet partners?

We decided to make NauSYS our primary system because the system is very simple and convenient to use, with a user-friendly interface. The ability to connect from anywhere, from any device and at any time allows us to respond quickly to client requests, which greatly speeds up the booking process itself and that has a positive effect on our business. Reservations are made in real-time so that the client can see the actual status of the free boat for selected dates. In addition to all of the above, the very good support of the NauSYS team makes our work much easier and faster in all segments.

What have you been able to achieve since using our booking system?

By using NauSYS through the entire booking process (creating offers, booking confirmations and concluding contracts with clients, as well as records of received advance payments and issuing invoices), our work is much faster and more productive.
In addition to the reservation list being very clear and easy to use, the advantages of using NauSYS are also reflected in the implementation, the ability to send reminders to clients for non-payment, fill in the crew list independently by the client, create offers according to market needs, the ability to flexibly determine discounts, as well as create various reports and statistics necessary for the business process.

What are the benefits that you find most valuable when using our booking system?

One of the most important factors why we really appreciate NauSYS is that NauSYS staff are always available for all our calls, queries and suggestions. The customer service team provides really fast and good support, they listen to feedback and have solutions for various customizable functions that we sometimes use. We are very grateful to them for their kindness, understanding, speed and expertise in solving our problems.

Thank you for your time and keep enjoying NauSYS real-time platform.